Our product specialists are here to assist you with any issues, questions or design / application assistance. Whether you need help with a setup, troubleshooting, or understanding product features, our experts are just a call or click away. Count on us for prompt, knowledgeable support to keep your equipment operating smoothly.

Having a problem with your equipment? Our skilled technicians and network of service centres in Canada & the United States, are ready to diagnose and fix your issue. Submit a repair request easily and we'll get your equipment back to peak performance quickly.

Our extensive inventory of genuine replacement parts ensures your equipment stays in top condition. Not sure what part you are looking for? Submit your request here and our parts department will get back to you with part numbers, pricing and availability.

Returning a product to AVL is hassle-free. Our straightforward return process ensures you can quickly and easily send back any items that don’t meet your expectations. We prioritize your satisfaction, making sure you receive the right equipment for your needs with minimal effort.

Did you receive your equipment in less-than-perfect condition? We're here to help. Report damaged items and we'll promptly ensure you get the pristine gear you need for your project.

Our dedicated support team offers expert guidance and solutions exclusively for Zoom customers in Canada.

Looking for equipment specification sheets, owner’s manuals, high resolution photos, CAD drawings or the latest software and firmware files? We have all of that and much more in our download area.

Our experts are here to help you with your most frequently asked questions. Explore our comprehensive knowledgebase for information on firmware and software updates, service bulletins, important notices and essential setup details.